Mar 13, 2020
Can I Use Telemedicine For My Child?
If your child is too sick to leave the house, using our telemedicine services can help get them the care they need.
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Telemedicine is a video visit with a medical provider for conditions that can often be assessed by discussing symptoms and examining visible concerns, such as mild cold symptoms, pink eye, rashes and seasonal allergies. Urgentology Care offers same-day video visits for eligible patients located in Texas. When medically appropriate, a provider can send a prescription to your pharmacy or recommend an in-person visit at our Arlington or Colleyville clinic if testing or a hands-on examination is needed.
If your provider determines that you need a physical examination, lab test or another hands-on service, Urgentology Care has in-person clinics in Arlington and Colleyville where you can receive further evaluation.
From common cold symptoms and seasonal allergies to minor rashes and medication questions, our providers can evaluate many non-emergency concerns through a video visit. Some symptoms may still require in-person testing or examination.
Seasonal allergies, mild cold symptoms and some sinus concerns can often be assessed by video. Your provider can discuss symptoms, recommend home care and determine whether medication or in-person testing is appropriate.
Some cases of pink eye, minor skin rashes and visible irritation may be evaluated through video. A clear camera view can help, although eye pain, vision changes, severe symptoms or uncertain findings require an in-person examination.
Strep, flu or COVID-19 testing, urine tests, injury examinations and other hands-on procedures require an in-person visit. Ear pain in young children may also need an examination of the ear using appropriate equipment.
Breathing symptoms need careful assessment and may not be suitable for telemedicine. Seek in-person medical evaluation for mild but concerning symptoms. Call 911 for severe difficulty breathing, blue lips, fainting or chest pain.
For life-threatening symptoms such as severe difficulty breathing, throat swelling, chest pain, signs of stroke, or uncontrolled bleeding, call 911 or go to the nearest emergency department.
Get answers about virtual visit eligibility, insurance, prescriptions and when an in-person visit may be needed at our Arlington or Colleyville clinics.
Yes. For Urgentology Care's Texas telemedicine service, you must be physically located in Texas at the time of your appointment. Medical providers must be appropriately authorized to treat patients in the state where the patient is located. You can connect from home, work or another private location within Texas.
Many insurance plans cover medically appropriate video visits, but coverage varies depending on your plan, provider network and the services provided. Urgentology Care accepts a range of insurance plans. Contact your insurer or call our Arlington or Colleyville clinic if you'd like to check your telemedicine benefits before booking.
A provider may prescribe antibiotics during a video visit when they are medically appropriate and a sufficient evaluation can be completed remotely. Antibiotics are not needed for most viral illnesses. If symptoms suggest an infection that requires testing or an in-person examination, such as possible strep throat or a urinary infection, your provider may recommend visiting our Arlington or Colleyville clinic before prescribing treatment.
If your telemedicine provider determines that laboratory testing, imaging or a hands-on examination is needed, they can recommend an in-person visit to our Arlington or Colleyville clinic. Depending on your symptoms, this may include tests for strep throat, flu, COVID-19 or urinary concerns. Emergency symptoms should be evaluated at an emergency department instead.
If your child is too sick to leave the house, using our telemedicine services can help get them the care they need.
Read Patient Guide
Telemedicine is an option for those unable to go to their doctor for medical treatment. Learn how this service can be right...
Read Patient Guide
“Heard about this place through a friend and decided to give it a try even though I live 25 min away. It was a great choice because the nurses and doctor were very attentive and cared to listen to everything I had to say.”
Rola K.